Refund Policy

Here at WearCanvasz, we pride ourselves on delivering high-quality fashion and outstanding customer service. We want you to feel confident when shopping with us.

You may return a product within 30 days from the order date, regardless of your location worldwide.

To be eligible for a return, items must be:

• Unworn, unused, and in original condition
• With all original tags attached
• Returned in original packaging

If these conditions are met, you are eligible for either an exchange or a full refund.

Please note:

• A 10% handling fee may be deducted if items are not returned in original condition
• Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect

If an item is exchanged, the customer is responsible for return shipping costs unless we made an error.

❗ Exceptions

• Personalized or custom-made items cannot be returned
• Sale or clearance items may be non-refundable depending on promotion terms

📩 How to Return

Please contact our support team before returning any item and include your order number and reason for return.

📧 Email: service@qishangted.com